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Frequently Asked Questions
How long does shipping take for my Pit Boss Grill?▼
Standard ground shipping typically takes 3 to 7 business days. You will receive a tracking number via email once your order leaves our warehouse.
What is your return policy for unused products?▼
We offer a 30-day return policy for items in new, unused condition. Please contact our support team to initiate a return and receive a shipping label.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, and financing options through Affirm, allowing you to pay for your new grill over time with monthly installments.
What kind of warranty covers the product quality?▼
Every Pit Boss Grill is backed by our best-in-class 5-year warranty, covering defects in materials and workmanship to ensure your outdoor cooking experience is worry-free.
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